Help route, not general chat

Get bounded help from the live V1 docs, not improvised support answers.

This first support slice only answers from current package truth, trust-chain truth, and the execution contract. It is designed to route users safely without becoming a freeform sales, billing, or security-verdict assistant.

What this route will answer

Free vs Pro scope, what is live now, safe trust-boundary claims, and where to look next in the canonical docs.

What this route will decline

New security verdicts, remediation advice, billing or account decisions, marketplace or token guidance, and report-specific analysis.

Canonical source boundary

Execution Contract

voro-docs/EXECUTION_CONTRACT.md

Ship VORO Free + Pro tiers. The current V1 launch readiness gates are LICENSE coverage across shipped repos, minimum Terms of Service, minimum Privacy Policy, and GitHub Action + SARIF + PR-comment workflow.

V1 Pricing & Package Truth

voro-docs/docs/v1-pricing-package-truth.md

The authoritative V1 package story is Free for local CLI use and Pro for the team-server web path, with Enterprise explicitly deferred. Runtime product reality is still a narrow paid-launch path in progress, not a fully enforced public packaging system.

V1 Trust Chain Truth

voro-docs/docs/v1-trust-chain-truth.md

The live evidenced trust control today is worker-side lock verification before report save. Broader provenance, badge verification, authority co-sign, and end-to-end scan provenance should not be presented as closed customer-live guarantees.

Docs-grounded only

Ask one bounded V1 help question

This assistant only answers from the current execution contract, V1 package truth, and V1 trust-chain truth. It will decline anything outside that boundary.

Citation required

Grounded answer

Current package boundary

The live V1 package truth is intentionally narrow: Free and Pro are the active surfaces today, while Enterprise remains deferred. Free stays local-first, and the live Pro path is the self-hosted web flow rather than a hosted SaaS support promise.

Next steps

  • Use the package-truth source below for the current Free vs Pro boundary.
  • Do not treat Enterprise, marketplace, or token-linked packaging as live unless the canonical pricing truth changes.

Citations

V1 Pricing & Package Truth

voro-docs/docs/v1-pricing-package-truth.md

Execution Contract

voro-docs/EXECUTION_CONTRACT.md

Allowed source set

  • Execution Contract: Defines the canonical docs system, owner-surface rules, and how live product truth must stay bounded and reviewable.
  • V1 Pricing & Package Truth: Defines the live V1 package boundary: Free and Pro are active, Enterprise is deferred, and pricing claims must stay within current package truth.
  • V1 Trust Chain Truth: Defines the current trust boundary and which verification or provenance claims are safe to make in V1.